FAQs
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Why should I outsource my medical billing?
Outsourcing your billing helps reduce administrative workload, prevents costly errors, and speeds up reimbursements. It allows your practice to focus on patient care while our experts handle claims, follow-ups, posting, and collections efficiently.
Will I lose control over my billing if I outsource?
No. You remain in full control of your data, decisions, and financial reporting. Our team works as an extension of your practice, providing transparency with regular updates, reports, and access to information at any time.
Can I choose only the services I need?
Yes. We offer a flexible service model. You can select a full end-to-end billing solution or choose only specific services such as claim submissions, collections, reporting, or credentialing.
How quickly will I see improvements?
Most practices begin seeing reduced claim denials and improved cash flow within the first 30–60 days. Results vary based on volume, specialty, and existing billing challenges, but our process ensures faster reimbursements.
What reporting will I receive?
You will receive monthly financial reports including charges, payments, adjustments, denials, and A/R summaries. Additional custom reports can be provided based on your needs, such as scheduling or utilization details.
Are patient and financial data secure?
Absolutely. We follow strict HIPAA compliance standards, use secure systems, encrypted communication, and maintain complete data confidentiality. Your information remains private, protected, and secure.
How does onboarding work?
We start with a simple evaluation of your current process, systems, and payers. Setup typically takes 1–3 weeks depending on credentialing needs and software access. Our team manages the transition with minimal disruption.
Do I need specific billing software?
No. We work with many leading practice management and EMR systems. If you already use a software platform, we integrate with it. If you need help selecting one, we can guide you with recommendations.
Do you work with all medical specialties?
Yes. We support multiple specialties including primary care, urgent care, behavioral health, surgery, pediatrics, internal medicine, and more. Our billing approach is tailored to each specialty’s requirements.
How are denied claims handled?
Denied claims are reviewed, corrected, and resubmitted promptly. We identify the root cause to prevent similar issues in the future, ensuring faster reimbursement and reduced revenue loss.
Can you help with credentialing and payer enrollment?
Yes. We assist providers with credentialing, recredentialing, and payer contract setup to ensure they are enrolled and reimbursed by insurance networks.
How do I get started?
Contact us via phone or form submission. We schedule a free consultation, review your current billing setup, and provide a customized plan designed to improve efficiency, compliance, and revenue.
