Claim Follow-Up & Appeals
Proactive Follow-Up That Ensures You Get Paid What You Deserve.
Submitting claims is only the first step. Without active follow-up, many claims go unpaid, delayed, or lost in processing. At Cera Management LLC, we provide a dedicated Claim Follow-Up & Appeals service that ensures every claim is tracked, corrected, and paid in full according to payer guidelines.
We work behind the scenes so your practice receives timely reimbursements — without the frustration of chasing payers.
Why Follow-Up Matters
- Unanswered claims
- Delayed responses from payers
- Errors that were never corrected
- Claims left “pending”
Our team prevents revenue leakage by actively monitoring every claim until it is fully resolved.
What We Do
Continuous Claim Tracking
- Electronic acknowledgment monitoring
- Processing and pending status checks
- Denied claim tracking
- Follow-ups via payer portals and phone
Fast Resolution of Denials
- Identify denial reasons
- Correct missing/incorrect information
- Quick resubmission for faster payment
Appeals That Drive Revenue
When payers deny claims without valid reason, we take strong, compliant action.
- Preparing appeal documentation
- Writing detailed appeal letters
- Providing medical necessity reports
- Adding supporting notes, records & codes
- Communicating with payer representatives
Preventing Repeat Issues
We analyze denial patterns and help your team eliminate recurring issues.
- Coding errors & missing modifiers
- Authorization problems
- Medical necessity documentation gaps
- Payer-specific requirement issues
Timely Action for Maximum Results
- Fast responses to payer requests
- Scheduled follow-ups
- Weekly claim cycle reviews
Benefits of Our Follow-Up & Appeals Service
- Higher claim recovery rates
- Reduced days in A/R
- Lower write-offs & revenue loss
- Constant visibility through reports
- Peace of mind knowing every claim is pursued
Transparent Reporting
- Number of claims followed up
- Reasons for denials
- Actions taken
- Amount recovered
